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Skip to main content CUSTOMER SERVICE: 1.800.951.6088 Pay Online Report an Outage Text Alerts Menu About Us About Touchstone Energy Board of Directors Management Team Employment Cooperative Principles Cooperative Difference Video Service Territory Map Together We Save Member Services Application for Electric Service Capital Credits Frequently Asked Questions Estate Retirements Project HEMC Service Rules & Regulations Staking Department Co-op Connections Rate Schedules Time Of Day Rates Safety Storm Preparedness Safety Quiz Billing Information Easy Ways to Pay How To Read Your Bill Delinquent Bill Timeline Forms Service Order Form Tree Trimming Medical Condition And Equipment Form HOPE Program Smart Meter Energy Usage Data Privacy/Security Advisory Text Outage Alerts Title VI Statement of Non-discrimination Products Electrician List Generlink HomeServe Protection Plans Surge Protection Program Generators Generator Loan Generator Service Agreement Heat Pumps Licensed HVAC Contractors Heat Pump/Weatherization Loan Security Lighting Your Community Bright Ideas Grants Carolina Country Magazine TSE Sports Camp Scholarship Boys Basketball Camp Girls Basketball Camp News TSE Scholarship Youth Tour Application Energy Efficiency Electric Vehicles Whole House Energy Audit CFL Disposal NC GreenPower Together We Save Home Energy Adventure Energy Star Home Advisor Renewable Energy RGR Rate RGS Rate Certificate Of Completion Contracts With Haywood EMC General Information Interconnect Application Photovoltaic Site Assesment Renewable Energy Sources Typical Components Of A Photovoltaic Interconnected System Water Turbine Site Assessment Wind Turbine Site Assessment Interconnection With Haywood EMC YOUR SOURCE OF POWER & INFORMATION Safely connect your portable generator to your home! Safety Outages Meetings Weather Facebook News HEMC's 2021 Annual Member Appreciation Day: After postponing and then eventually cancelling the 2020 Member Appreciation Days, Haywood EMC was hoping to hold 2021's 8th annual Member Appreciation Days in May 2021. However, given the continued pandemic, our Board, acting in the interest of all of our members, has decided to postpone the events to October 2021. The Waynesville event will take place on October 12th, 2021 while the Lake Toxaway event will be on October 14th, 2021. Stay tuned for more details and information in the future! We cannot wait to see everyone at this year's event! Haywood EMC's 2021 Annual Business Meeting: Haywood EMC will hold the Annual Business Meeting on Thursday, August 5th, 2021 at 7pm. Stay tuned for more information on this year's meeting. Billing Information Update: We have received notification that mailed Haywood EMC bills have experienced delays and slow delivery times during the month of December. The automated mailing service that prints and mails bills have stated that the holiday season and the influx of online purchases coupled with staffing shortages at USPS due to COVID are also slowing the delivery of mail. The USPS has a message on their website www.usps.gov regarding the unprecedented volume of mail being processed and the delays in delivery. If you have not received your bill you can retrieve a copy and pay online by clicking “Pay Online” on our website at https://www.haywoodemc.com/ or by logging into the SmartHub app. Members can contact Haywood EMC’s pay by phone system by calling 888-999-0559 to inquire about current balance and to pay by phone. Members who have not received their bill and who experience difficulty in accessing their balance online or by phone are encouraged to contact our office for assistance. We appreciate your patience during this time. An update on disconnects: SmartHub Login to Smarthub to pay your bill, manage your account settings, monitor your usage, and more! Back to Top Quick Links Contact Us Our History Legal Info Privacy Policy Waynesville Physical Address 376 Grindstone Road Waynesville, NC 28785 (828) 452-2281 or (800) 951-6088 (828) 926-4290 Fax Lake Toxaway Physical Address 298 Blue Ridge Road Lake Toxaway, NC 28747 (828) 966-4215 (828) 883-3874 Fax We dare you to follow us ©2021 Haywood EMC. All Rights Reserved. About Us About Touchstone Energy Board of Directors Management Team Employment Cooperative Principles Cooperative Difference Video Service Territory Map Together We Save Member Services Application for Electric Service Capital Credits Frequently Asked Questions Estate Retirements Project HEMC Service Rules & Regulations Staking Department Co-op Connections Rate Schedules Time Of Day Rates Safety Storm Preparedness Safety Quiz Billing Information Easy Ways to Pay How To Read Your Bill Delinquent Bill Timeline Forms Service Order Form Tree Trimming Medical Condition And Equipment Form HOPE Program Smart Meter Energy Usage Data Privacy/Security Advisory Text Outage Alerts Title VI Statement of Non-discrimination Products Electrician List Generlink HomeServe Protection Plans Surge Protection Program Generators Generator Loan Generator Service Agreement Heat Pumps Licensed HVAC Contractors Heat Pump/Weatherization Loan Security Lighting Your Community Bright Ideas Grants Carolina Country Magazine TSE Sports Camp Scholarship Boys Basketball Camp Girls Basketball Camp News TSE Scholarship Youth Tour Application Energy Efficiency Electric Vehicles Whole House Energy Audit CFL Disposal NC GreenPower Together We Save Home Energy Adventure Energy Star Home Advisor Renewable Energy RGR Rate RGS Rate Certificate Of Completion Contracts With Haywood EMC General Information Interconnect Application Photovoltaic Site Assesment Renewable Energy Sources Typical Components Of A Photovoltaic Interconnected System Water Turbine Site Assessment Wind Turbine Site Assessment Interconnection With Haywood EMC...